Tech Lead

  Tech Mahindra

  Bangalore   CSE/CE/IT   175,000 to 1,345,000  INR | PA  Skills : Coding, Communication

Job Description

 To ensure the successful initiation, planning, execution, control, and completion of the project, my role involves guiding team members on technical aspects and conducting reviews of technical documents and artefacts. I take the lead in project development, as well as production support and maintenance activities.

Key Responsibilites

  One of my responsibilities is to fill and ensure that timesheets are completed, and the invoicing process is executed on or before the deadline. Additionally, I lead the customer interface for the project on a daily basis, proactively addressing any issues before they escalate. Creating functional and technical specification documents is a key part of my role. I also closely track open tickets/incidents in the queue and allocate them to resources, ensuring that these tickets are closed within the specified deadlines. I make sure that our team of analysts adheres to SLAs (Service Level Agreements), KPIs (Key Performance Indicators), and OLAs (Operational Level Agreements).

Important Points

  In pursuit of continuous improvement, I encourage all members of the delivery team, including myself, to constantly seek ways to enhance our processes, making them faster, more efficient, and cost-effective. It's crucial to ensure that the project complie

 Posted On : 2023-10-23

 Last Date : 

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