Client Account Manager

  Cygnet Infotech Pvt. Ltd.

  Ahmedabad   Graduate/ Post Graduate   270,000 to 1,150,000  INR | PA  Skills : customer retention, onboarding and training

Job Description

 Client Account Manager We are looking for a technically savvy Client Account Manager who possesses a strong drive for results. Duties for the Customer Success Manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, contributing to customer retention, onboarding and training clients. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer queries.

Key Responsibilites

 
  • Develop and manage client portfolios.
  • Hold product demonstrations for customers.
  • Successfully execute onboarding processes as per the agreed timelines.
  • Mediate between clients and the organization.
  • Handle and resolve customer requests and queries.
  • Coordinate with internal teams such as sales team, product technical team and various integration teams. Customer Success Manager

Important Points

  Highly organized and able to multi-task. Self-driven and proactive nature. Excellent communication and interpersonal skills. Ability to learn new products and technology. Knowledge of customer success processes. Experience in document creation. Passion fo

 Posted On : 2022-08-23

 Last Date : 

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